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Return Policy
- At BizzsharpERP, our commitment is to deliver reliable and top-notch cloud-based accounting and ERP software to our customers. We offer the BizzsharpERP application for purchase after a demonstration and a 15-days free trial period, ensuring users are familiar with the application before making a decision. We acknowledge that situations may arise where a refund is necessary. Therefore, we encourage you to carefully review our refund policy before completing a purchase.
- 15-Days Money-Back Guarantee: BizzsharpERP provides a 15 days money-back guarantee for all new customers. This period of Money-Back Guarantee will start from the end of 15 days free trial period. If you find yourself dissatisfied with your purchase within the 15 days of money-back period, you are eligible to request a refund as per terms mentioned below. Refund requests must be submitted to our customer support team within this 15-days period.
- Eligibility for Refund: To qualify for a refund, you must furnish proof of purchase, such as your order number or receipt. Refunds will not be granted if the software has been used beyond the money-back period.
- Processing Time: Refunds will be processed within 30 business days upon receipt of your refund request and confirmation of your eligibility.
- Terms for Refund: Customer are eligible to take the refund of Rs 75% of the OTC amount. while the ARC amount is non-refundable.
- Policy Changes: BizzsharpERP retains the right to amend or update this refund and cancellation policy at any time. Customers will be informed of any changes via our website or email notifications.
- Questions and Clarifications: Should you have any inquiries or require clarification regarding our refund and cancellation policy, please reach out to our customer support team for assistance.